There are several questions that's melbourne receives quite regularly, so please read through the list of our most frequently asked questions and the answers provided.
Website users
How do I find accommodation in Melbourne or Victoria?
The that's melbourne website does not list accomodation. But visit our Accommodation page for links to a website that can help.
How do I find a map of Melbourne?
Go to the Maps and brochures page for the city map and links to maps and brochures to help you find your way around the city.
How do I contact the City of Melbourne?
If you have a comment or enquiry specifically about the that's melbourne website, please use:
that's melbourne - Contact Us
If your comment or enquiry relates to any other aspect of the City of Melbourne's work, activites and policies, please use:
City of Melbourne - Contact Us
Can you give me any tips for using the search engine?
Each page has two search engines - the small 'global' search at the very top right of the page; and the 'contextual' search that only searches within that site section.
To refine your search to find phrases, put your search terms in quote marks (eg. "Winter in the city", "Etihad Stadium").
Event organisers and business owners
How do I list or update an event on this website?
Go to the List your event page. Follow the on-screen instructions to either log in or create an event account. If you encounter problems, please let us know through the Contact Us form.
Do I need to apply for an Event Permit if my activity is held in a public space within the City of Melbourne?
In order to ensure public safety and amenity in Melbourne' s public spaces and to assist in the sustainable management of our parks and gardens, prospective organisers of all activities and events are required to apply for an event permit.
Event Permit guidelines and application
How do I list or change my business details on this website?
Go to the List your business page. Download and complete the appropriate form and return it to us. If you encounter problems or have any queries please let us know through the Contact Us form.
How do I find out about other marketing opportunities for my business?
Sign up to receive our Business Marketing eNewsletter or visit our page for business promotions.
How do I promote my business or event in the that's melbourne eNewsletter?
Ensure your business or event is listed on the website, and then email us at thatsmelbourne@melbourne.vic.gov.au to request when and why you would like to be featured.
Preference is given to listings with comprehensive descriptions, information and images, however final content decisions are made at the discretion of the editor.
