that's melbourne - Visitor assistance
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 Visitor assistance 


Discover from a local what Melbourne really has to offerImage of the international symbol for information

Melbourne is a lively and sophisticated city, filled with shops, restaurants, bars and cafes in wide, leafy boulevards and tiny, atmospheric laneways that beckon to be explored.

To help you explore the city and gain an insider’s perspective, the City of Melbourne operates a range of visitor information services.

Before you arrive:
Download a range of brochures and maps
View travel tips for visiting Melbourne

Once you are here:
Melbourne Visitor Centre at Federation Square
Melbourne Visitor Booth in the Bourke Street Mall
Melbourne Mobility Centre
City Ambassadors
Free Melbourne City Tourist Shuttle
Melbourne Greeter Service

Other helpful information:
Public transport
Car parking in the city
Tours and cruises
Green Travel
Indigenous tourism experiences 
Podcasts - Audio Walking Tours ;
Apply to volunteer with the City of Melbourne's tourism services

Electronic tourist information:
If you have a specific question on Melbourne that isn't covered on this site, please email tourism@melbourne.vic.gov.au

Further tourism information:

Visit Victoria
Information on visiting Melbourne and Victoria

Developing your tourism business
City of Melbourne's role in destination management


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