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Visitor info

Discover from a local what Melbourne really has to offerImage of the international symbol for information

Melbourne is a lively and sophisticated city, filled with shops, restaurants, bars and cafes in wide, leafy boulevards and tiny, atmospheric laneways that beckon to be explored.

To help you explore the city and gain an insider’s perspective, the City of Melbourne operates a range of visitor information services.

Before you arrive

Knowing how to make a phone call, post a letter or buy a newspaper is important in any city. See Travel tips for visiting Melbourne for a basic guide to day-to-day services and facilities.

Melbourne - uncover the best kept secrets

Download a fifty page guide on where to go and what to do in Melbourne.

Uncover Melbourne's best kept secrets (PDF 4MB)

Once you are here 

Image of Getting around the city
Melbourne is a city that's a cinch to explore, with flexible and no-fuss ways to move around town. Cruise, cycle, walk or take a tram to attractions and events around the city.
Image of Maps and brochures
Download maps and brochures to help you find your way around the City of Melbourne.
Image of Melbourne Visitor Centre
The Melbourne Visitor Centre (MVC) at Federation Square is a one-stop shop for all visitor information needs.
Image of Melbourne Visitor Booth
Friendly volunteers at the Melbourne Visitor Booth provide maps and information on shopping, attractions and events.
Image of City Ambassadors
For assistance with directions, public transport enquiries, events, and general questions about Melbourne, keep an eye out for our City Ambassadors in their distinctive red uniforms.
Image of Melbourne Visitor Shuttle
The Melbourne Visitor Shuttle is a great way to see Melbourne's attractions, and it's free!
Image of Melbourne Greeter Service
The Melbourne Greeter Service is a free 2 to 4 hour orientation of the city for visitors and tourists to Melbourne.
Image of See & do
Melbourne is packed with attractions, from laid-back laneways and lush parks to grand libraries and museums, all wrapped up in a vibrant atmosphere.
Image of Attractions
For a dynamic look at Melbourne, experience the city's attractions from any angle – from the pages of history, across the skyline, on the water, through art or via the big screen.
Image of Tours and cruises
Melbourne's many tours and cruises are a great way to see the city with interesting insights from those in the ‘know’. For on-the-spot advice, bookings and brochures visit the Melbourne Visitor Centre at Federation Square or the Melbourne Visitor Booth.
Image of Festival list
Whenever you visit Melbourne, you are sure to be swept up in one of the city's fantastic festivals or major events that are on throughout the year. See what's on when.

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Other helpful information:

Electronic tourist information:
Do you have a question about visiting Melbourne? Email us at touristinformation@melbourne.vic.gov.au and we’ll respond to you directly.

Developing your tourism business:
City of Melbourne's role in destination management: Developing your tourism business.

 Further tourism information

Visit Victoria provides information on visiting Melbourne and Victoria.
Image of Play Melbourne
Interstaters can also discover more of Melbourne's many hidden gems at Tourism Victoria's Play Melbourne.

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